Help Us Process Your NOA Quickly

Tired of receiving email notices that your project has been placed on hold by the Project Review and Design department? Here are few tips to ensure that your NOA will be processed without delay.

Upload your roof plan when you upload the NOA
This prevents your project from being placed on hold and expedites the inspection process once the roof is complete.

Verify insulation type, brand, and thickness
Omitting this information will cause your project to be placed on hold.

Confirm that the membrane type and thickness comply with the warranty requirements
It is important to confirm that the membrane type and thickness comply with the warranty requirements. For example, if your NOA is requesting a 20-year Total System Warranty but the membrane thickness is listed as 45-mil, the project will be placed on hold.

Include the deck type
This helps to ensure that the roof system you plan to install is acceptable for the intended application. If the deck type is not indicated, the project will be placed on hold. Worse, you may end up installing your roof over a substrate that is not acceptable for the application, which can lead to additional costs or even rejection of the roof system from warranty consideration.


Carlisle’s Web Resource Center is full of tutorial videos and helpful tips. Click here for a short instructional video about adding a new Notice of Award (NOA) and uploading a drawing.